Premium Subscriptions
MoonlightBot Premium greatly enhances the tools at your disposal to manage your server and subscriptions help us funding hosting costs and activities.
Tiers
Price: $5/month
Premium role with yellow color, displayed on top, and premium icon in the support server
Access to a premium support channel for your privacy and comfort with faster response times and more informational answers
Custom code evalutation to assist you with server maintenance tasks (requires developer intervention)
Your name in the special thanks page in this documentation (currently in progress, will appear once released)
90 days maximum duration allowed for temporary actions
Reminder limit increased from 10 to 20 per user
These tier benefits affect only your account and don't grant access to the exclusive MoonlightBot Premium bot.
Each tier includes all the perks described in cheaper tiers.
MoonlightBot Premium bot benefits
Used in less server, with better performance guaranteed
Less likely to experience downtime, and faster recovery times
Has a default maximum duration of 1 year for temporary actions
Updates are downloaded from MoonlightBot beta, for early access to new features and improvements
Methods to get Premium
All methods require you to be in our Support Server. Please join before continuing.
Subscribe on Patreon
Patreon is a platform we use to manage subscriptions. You can pledge at https://www.patreon.com/MoonlightCapital to get started. See below for a full description of the content of each tier.
Upvote MoonlightBot
You can upvote MoonlightBot and earn some free premium. For more information, see the voting tutorial.
For your first ever vote, or for voting consecutively for 30 days, you will receive one week of basic tier premium. This will be prolonged as long as you continue voting at least once every 48 hours.
Boost the support server
For boosting the support server you will also receive premium as long as you keep the server boosted.
The tier of booster premium is initially basic, but it will be upgraded to advanced once you have boosted for three months consecutively.
Giveaways, volunteering, and other rewards
In the support server, we may run giveaways or offer volunteering opportunities - such as translating MoonlightBot into other languages, providing feedback, or reporting bugs to earn premium subscriptions as reward. Join the server to find out more about the specifics of those types of subscription as terms and conditions may vary.
How to activate your Premium subscription
Activating your subscription is a seamless process that only requires four steps to complete:
In the support server, check your privacy settings (from desktop: right click the server icon; from mobile: tap the tree dots at the top next to the server name and scroll down). Make sure you set to allow direct messages from server members. This is important as you will soon receive a direct message from MoonlightBot (or the premium one, depending on your selected tier) confirming your subscription was activated successfully.
If your settings are configured correctly but have not received any message within 12 hours, reach out to the Staff team for assistance
If the bot is legitimate, click on the "Add me to your server" button at the end of the confirmation message. Make sure you do not uncheck the "View Audit Log" permission in the procedure, as that is required to verify it was you who added the bot and mark you as representative
Done!
Custom commands
We can now create custom commands in your servers! They can combine parts of already existing commands, or even provide unique functionality to improve automation for your servers.
As those custom commands are tailored for your experience, they will have to be developed on the fly at your request. This may usually take up to a week for your commands to be available.
All custom features must comply with Discord's Developer Policy and Developer Terms of Service
For any question regarding custom commands, or to get started with their development, please contact a Staff member in our support server and we will be happy to assist you as best as we can.
Premium Frequently Asked Questions
Will I lose bot configuration and other data by switching to Premium?
Absolutely not! A Staff member will assist you by moving data to the premium instance. In the future, there will be an automatic process that will only require you to press a button for the transfer to begin.
If I have any temporary action still ongoing and my subscription expires, what happens?
They will be removed normally even beyond expiration date, providing the Premium bot is still in the server.
Can I gift MoonlightBot Premium to another server?
Unfortunately, at the moment we do not support gifting subscriptions.
Do you still offer lifetime subscriptions?
We decided to remove the lifetime subscription tier from Patreon due to its confusing nature. Lifetime subscriptions are now only offered as a token of appreciation for excellent conduct with the service, and for volunteers (and former) who helped with making MoonlightBot what it is now.
If you purchased or received a lifetime subscription in the past, it will remain available.
Disclaimer
Premium subscribers are subject to the Resource provider agreement of the Acceptable Use Policy.
All perks are meant to come "within reason". We will turn down requests that cause excessive strain on our systems, personnel or come with certain caveats that may not be appropriate for our ecosystem. In doubt, consult our Staff first.
Premium perks are tied to server representatives being in the support server. This requirement is in place to have a mutual point of contact to respond to your inquiries and for us to reach out to you in case of important updates or feedback about the service. Leaving the server or getting removed for breaking rules will result in an automatic termination of your subscription. This requirement may be waived on occasion only by previous agreement.
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