Privacy Policy

This Privacy Policy describes how our services collects, uses, and protects your personal information. By using MoonlightBot or other services we provide, you consent to the practices outlined in this policy.

Last updated: June 27th, 2024

Information Collection and Use

We may collect certain information when you are using our services. This information include:

• Discord IDs: We store references to Discord entities (such as users, servers, channels, roles) and other provided IDs to provide the features described in this documentation, technical support and diagnose errors.

• Command usage data: We may collect data about the usage of bot commands to improve our services and enhance user experience, and for the purpose of detecting abuse.

• Server information: We may collect and store server-related data, such as server IDs and server settings, to provide the functionalities stated in the services' descriptions.

• Logs: The service sends logs of events that occur with the bot to a private Discord server, of which only our bots, (trial) Staff and helpers for the purposes of understanding how our services are used, provide you technical support, background checks for volunteer conduct and investigate potential abuse.

• Memberships, permissions, role names, bots, privileged users (commonly named moderators/administrators) and their metadata in servers: to verify your authorization to allow our support team to assist you with sensitive operations or provide guidance, to verify the truthfulness of your statements and investigate/action potential abuse.

Data Security

We prioritize the security of your personal information and employ appropriate measures to protect it. However, please note that no data transmission or storage method can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your personal information from our databases once it is no longer needed for these purposes.

Third-Party Services

MoonlightBot may interact with third-party services, such as APIs or databases, to provide its functionalities. Please note that these services may have their own privacy policies and terms of service. We encourage you to review the privacy practices of these third-party services before using them in conjunction with ours.

We do not sell or share your data for advertising purposes.

Children's Privacy

MoonlightBot is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from users under 13 years of age. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will try to notify you of any changes through our official channels. It is your responsibility to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, or you wish to request a copy or deletion of your data, please contact us on Discord or via e-mail at moonlightlabsdiscord at gmail dot com.

We are committed to comply with your requests within 14 days, and to provide you with notification of success.