# Volunteer Code of Conduct We allow users to participate in [volunteering](/docs/support-our-work/volunteering.md) to keep our services running and support our development directly. To ensure that our management remains a positive and productive environment, we have established this Volunteer Code of Conduct. **By submitting a volunteer application, accepting an invitation to a volunteer program or participating in any of our community programs, you affirm that you have fully read, understood, and agree to be bound by this policy, as written and unconditionally.** Last updated: May 7th, 2026 ## 1 - Submission of Applications 1. Applications must be submitted in good faith, providing accurate and truthful information. 2. You must not submit applications/interviews that are frivolous, with the intent of wasting reviewers' time, generate a large volume of applications, exploit or circumvent any technical or procedural fallacy in the process, or misrepresent your fulfillment of position requirements. 3. You must not offer bribes, trade goods, threaten reviewers or other volunteers to access a volunteer position. 4. By applying for a volunteer position, you agree that we will conduct background checks based on any public and/or available information that you provided, whether directly or indirectly, and verify your ability and willingness to properly participate in the activities. 5. The usage of "Generative Artificial Intelligence" (e.g GPTs or other Large Language Models) in volunteer applications is prohibited. ### 2 - Withdrawal of Applications 1. You can withdraw a pending volunteer application by stating your intention to do so in writing, or using a button in the application thread where available. 2. There is no penalty or fee to pay for withdrawing your application in a manner compliant with the point above. 3. Applications that do not receive follow-up responses or show progress within one week will be rejected. You may not leave applications or solicits pending answer indefinitely. 4. You must take no action that creates ambiguity or doubt about your interest in following up with your candidature or application. 5. We deserve full discretion in determining whether actions you took constitute implied intent of withdrawal, and issue penalties accordingly. ## 3 - Healthy Communication 1. As a volunteer you officially represent Moonlight Labs; engage in respectful and constructive communication with fellow volunteers, Staff and community members, both inside our premises and outside. 2. Avoid using offensive or derogatory language and refrain from engaging in personal attacks or discrimination based on race, gender, sexual orientation, religion, or any other protected characteristic. Volunteers must not take any action that would undermine the good name or misrepresent Moonlight Labs, MoonlightBot or their activities. 3. Follow these guidelines: 1. React or respond to messages that mention your volunteer role 2. Keep the server in a comfortable place in your server list that you can easily access 3. Accept taking tasks only if you are confident you can start working on them 4. Pass any pending tasks you are not able to complete to a teammate 5. Teamwork! There are a lot of people ready to help you navigating the volunteer programs, ask for help where needed 4. Resolve any disagreement in a peaceful manner and assume good faith. If you have concerns about the behavior of another volunteer or witness a violation of this code of conduct, bring it up a Staff member. Attacks on the entire volunteer team or developer are not allowed, constructive complaints and suggestions are welcome. ## 4 - Inactivity/break Notices; Resigning from a Volunteer Position 1. You can resign from a volunteer position without any penalty by sending a written notice to any Staff member, who has the obligation to accept your resignation. After having resigned, you will maintain relevant benefits and participation rewards earned during your volunteering as long as have followed this code of conduct and shown an understanding of our necessity to have deadlines followed and all volunteers accounted for. You may additionally request re-entry into volunteer programs you previously participated in through an expedited procedure. 2. **Sudden and prolonged inactivity without communication is not acceptable within our volunteer programs.** We rely on active and engaged volunteers to improve our services effectively. If you know that you are going to be inactive for a certain or indefinite period of time, or take a break, we kindly request that you notify the Moonlight Labs Staff **in advance** so we can begin re-organizing tasks previously assigned to you, seek new volunteers to fill vacant positions where necessary, and maintain the trust established. Some volunteer programs may offer a designated channel or form to submit a notice for your convenience. Use that if available. Open and transparent communication is crucial in maintaining a productive volunteer team. In addition, any other clearly visible indication of unavailability, such as profile data, or other people notifying about your unavailability, are acceptable. 3. You agree that we may employ means deemed appropriate to verify your compliance with this code of conduct. 4. Any observable activity from your Discord account is, unless proven or immediately evident otherwise, indicative of technical ability to comply at least with the minimum acceptable obligations described in this section. Our notice and resignation systems are meant to be easy to use and privacy-friendly for volunteers while the Staff handles the rest for your comfort. Any other implied activity that could be reasonably be interpreted by our Staff team and/or automated system to express an intention to cease any form of contribution towards volunteer programs you entered is prohibited. ## 5 - Liability for Damages and Enforcement 1. Volunteers are responsible for their actions while participating in programs. 2. Understand that you are to be held liable for any damages, delays, emotional distress or other consequences caused to our service or any associated systems or personnel as a result of your intentional or negligent actions. 3. Failure to comply with this Volunteer Code of Conduct may result in corrective or punitive action, including but not limited to: * Written warnings * In-service notices * Temporary suspensions from volunteer programs * Termination from volunteer programs * Forfeiture of recognition and benefits * Revocation of previously earned rewards * Removal of name/credit from the [Special Thanks Page](/docs/support-our-work/special-thanks.md) * Other penalties described in the [Acceptable Use Policy](/docs/policies/acceptable-use-policy.md) ## 6 - Changes to this Code of Conduct We may update this Volunteer Code of Conduct from time to time. We will try to notify you of any changes through our official channels. It is your responsibility to review this Volunteer Code of Conduct periodically for any updates or changes. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://moonlightbot.gitbook.io/docs/policies/volunteer-code-of-conduct.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.